Terms of Use

1. Who runs My Support Buddy

My Support Buddy is a free, non-commercial project built and run privately by one person in New South Wales, Australia, to help people with disability, their families and the people who support them. It is not a company, charity or registered organisation, it is not an NDIS provider, and it is not connected to any service provider. In these terms, "we" and "us" mean the person who runs My Support Buddy.

2. Acceptance of these terms

By using this website or the My Support Buddy Android app (together, "the Service"), you agree to these terms. If you use a tool on behalf of someone else, please make sure you have their permission, or are otherwise allowed, to record information about them.

3. Free, forever

Every tool on this site is free to use, with no subscription, no paywalled features, and no ads. We intend to keep it that way. There are no accounts and nothing to sign up for.

4. Not professional advice

These tools support everyday communication, organisation and planning - they are not medical, clinical, legal, or financial advice, and don't replace guidance from a qualified professional. See the full disclaimer, including emergency contacts, before relying on any tool in a crisis or urgent situation.

5. Your data and your device

Every tool saves information only on your own device, in your browser's local storage or in the app. It never reaches us, and we have no way to see, back up, or recover it. This means:

• Clearing your browser's site data, using a different device or browser, or reinstalling the app will permanently remove that information - there is no cloud copy to restore it from.
• You're responsible for printing, exporting (CSV/PDF), or otherwise backing up anything you want to keep long-term.
• See the Privacy Policy for the small amount of information that does reach us.

6. Acceptable use

Please don't use the Service to:

• Submit false, misleading, or harmful information through any shared feature, such as tool suggestions.
• Attempt to access anyone else's data.
• Interfere with the Service, scrape it at scale, or attempt to bypass its security.
• Use the Service for anything unlawful.

We can suspend or remove access, or a submitted listing/suggestion, for any breach of these terms.

7. No warranty

The Service is provided "as is", free of charge, and without warranty of any kind, to the extent permitted by law. We don't guarantee it will be error-free, uninterrupted, or suitable for every purpose.

8. Limitation of liability

To the extent permitted by law, we aren't liable for any loss or damage arising from your use of, or inability to use, the Service - including loss of locally-stored data. Nothing in these terms limits any consumer guarantee that can't lawfully be excluded under the Australian Consumer Law.

9. Changes to these terms

We may update these terms from time to time, for example as new tools are added. Continuing to use the Service after a change means you accept the updated terms.

10. Governing law

These terms are governed by the laws of New South Wales, Australia, and you agree to the non-exclusive jurisdiction of the courts of New South Wales.

11. Contact

Questions about these terms: gwclissold@gmail.com.